amazon A to z introduction
- 30/04/2020 · Amazon A to Z gives you access to all the tools to manage your work-life at Amazon. Use the app to manage your profile information, submit time off requests, check your
- About this app • As an Amazon hourly Associate, download the A to Z app • Login with your Amazon login credentials (not your personal Amazon account) • Update your profile if needed
- …The A-to-z Guarantee protects you when you buy items sold and fulfilled by a third-party seller. It covers both the timely delivery and condition of your items. If you're not happy with either and …
A-to-z Guarantee
The A-to-z Guarantee protects you when you buy items sold and fulfilled by a third-party seller. It covers both the timely delivery and condition of your items. If you're not happy with either and can’t resolve the issue directly with the seller, you can make a claim directly to Amazon and our team will determine if you're eligible for a refund.
To be eligible for Amazon's A-to-z Guarantee, you must first contact the seller directly and allow them 48 hours from your first message to provide you with an acceptable resolution. If you do not reach a resolution with the seller within 48 hours, you may be eligible for a refund if:
- You are still within 90 days of the original Estimated Delivery Date
- It is 3 days past your Estimated Delivery Date and your item hasn't arrived.
- Your item hasn't arrived, but tracking says it was delivered.
- The item you received was damaged, defective, materially different from expected. In these instance, you must return the unwanted item according to Our Return Policies and you must have not been refunded for it (or the refunded amount was wrong).
- You asked for a replacement item and did not receive it. In this case, you must have returned the unwanted item according to Our Return Policies.
The refund amount you're entitled to is included below.v
Reason for return Product cost Original shipping cost Return shipping cost Item was damaged, defective, or materially different from what you ordered Yes Yes Yes Any other reason (restocking fees may be deducted from the total refund) Any other reason (if Clothing, Shoes, Jewelry & Watches) Yes Yes Yes (if in line with return policies on Free Returns on Fashion Items)
Yes Yes
nice
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